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Smith Street Medical Centre

Patient Support Team

Milla

Assistant Practice Manager at Smith Street Medical Centre, Charlestown & Kotara

Milla is our Assistant Practice Manager across the Charlestown and Kotara clinics, supporting our Practice Manager and the wider team to maintain the high standard of care our patients have come to expect from Smith Street Medical Centre.

Note:

Appointments are subject to doctor availability and clinic booking policies.

type

Assistant Practice Manager

Best way to contact

By phone or in person at reception

Areas of Interest

Coordinating appointments, staff guidance and patient care

Availability

Contact the clinic for current reception hours

Languages

English

Clinic Location

Charlestown & Kotara

About

About Milla

Milla is our Assistant Practice Manager across the Charlestown and Kotara clinics, supporting our Practice Manager and the wider team to maintain the high standard of care our patients have come to expect from Smith Street Medical Centre.

Friendly, approachable and always happy to help, Milla plays an important role in supporting both our patients and team members each day.

Outside of work, Milla enjoys playing soccer and spending time socialising with friends.

Assistant Practice Manager at Smith Street Medical Centre Charlestown & Kotara.
Clinical focus

Areas of Interest

Appointment Coordination

Helping coordinate appointments and streamline processes.

Staff Guidance

Providing guidance to staff to support timely, compassionate care.

Patient Care

A focus on smooth, supportive experiences for every patient.

Complex Enquiries

A point of contact for patients with more complex needs.

Process Improvement

Streamlining clinic processes to support quality care.

Patient Support

Ensuring concerns are addressed with understanding and professionalism.

Please contact the clinic if you are unsure which appointment type is most suitable for your concern.

Our locations

Smith Street Medical Centre Locations

Visit any of our welcoming clinics for general practice and family care.

Kotara

1A Kullaiba Rd, Kotara NSW 2289

Charlestown

28 Smith St, Charlestown NSW 2290

Gungahlin

G25/61 Camilleri Way, Gungahlin ACT 2912

Merimbula

77 Merimbula Drive, Merimbula NSW 2548

Contact

Milla

Assistant Practice Manager

Availability

Please contact the clinic for current reception hours.

Clinics

Charlestown

28 Smith St, Charlestown NSW 2290

Related services

Services

Related Services

Smith Street Medical Centre Charlestown offers a range of services that may support your broader healthcare needs.

Mental Health Care Plans

GP support for mental health care planning where appropriate.

Health Assessments

Preventive health checks to review risks and long-term wellbeing.

Quick Consults

Focused GP appointments for simple scripts, referrals and follow-ups.

Telehealth Appointments

Phone or video appointments may suit selected existing patients.

Work Injury

The clinic supports work-related injury appointments and documentation.

Immunisation

Vaccination support for eligible patients and routine health needs.

Aged Care

GP support for older patients and ongoing healthcare needs.

Skin Cancer Checks

Smith Street Medical offers skin checks through selected doctors.

More of Our Patient Support Team

Meet the Rest of Our Patient Support Team

FAQs

Frequently Asked Questions

Helpful information about booking, availability and what to expect.

Milla helps coordinate appointments, staff guidance and patient care at Smith Street Medical Centre Charlestown & Kotara.

Yes, our reception team can arrange for you to speak with the Assistant Practice Manager if you have a more complex enquiry or concern.

You can call Smith Street Medical Centre on (02) 4943 3066 or visit reception during opening hours.

Yes, our reception and practice management team can help answer billing and fee questions.

We welcome feedback at any time. You can speak with reception, ask to speak with Milla, or contact us through our website.

Yes. Smith Street Medical Centre Charlestown & Kotara operates as a mixed billing practice. Fees can depend on appointment type, Medicare eligibility and concession status.

Please bring your Medicare card, concession card if relevant, and any referral or care plan relevant to your visit.

For urgent or emergency medical attention, call 000 or visit the nearest emergency department.

Care promise

Friendly, Professional Service

Milla’s approach focuses on operational coordination, staff guidance and a smooth, welcoming patient experience.

Clear Communication

Health concerns and next steps are explained in a practical, easy-to-understand way.

Collaborative Care

Milla helps ensure patients receive timely and compassionate care at every visit.

Preventive Health Focus

Care that supports prevention, early advice and long-term wellbeing.

Ongoing Health Support

Our practice management team works to ensure your visits run smoothly, from booking through to follow-up.

Contact Milla

Milla supports our Charlestown & Kotara clinic. Call the clinic if you have a concern, complex enquiry or feedback you would like to raise.