Smith Street Medical Centre
Lizzie
Operations Manager at Smith Street Medical Centre
Lizzie joined Smith Street Medical Centre in 2023 and leads our operations across all locations, ensuring our systems and processes run efficiently and effectively.
- Operations Manager
- All Clinics
- Operations
- Staff Coordination
- Patient Experience
- Process Improvement
Note:
Appointments are subject to doctor availability and clinic booking policies.
type
Operations Manager
Best way to contact
By phone or in person at reception
Areas of Interest
Overseeing clinic operations, staff coordination and patient experience
Availability
Contact the clinic for current reception hours
Languages
English
Clinic Location
Charlestown, Kotara & Gungahlin
About Lizzie
Lizzie joined Smith Street Medical Centre in 2023 and leads our operations across all locations, ensuring our systems and processes run efficiently and effectively. She also leads our management team, working closely with our clinic leaders to ensure the Smith Street standard of care is consistently implemented across all of our clinics.
With extensive business administration experience across a range of industries, Lizzie has found her passion in healthcare management. She is a lifelong learner and has completed a Bachelor of Arts (Communication Studies), Master of Business and Master of Digital Media.
Outside of work, Lizzie is kept busy being a taxi driver for her teenage daughters. She also enjoys shopping, karaoke, golf and getting along to live music gigs.
Areas of Interest
Clinic Operations
Overseeing the day-to-day running of our clinics.
Staff Coordination
Coordinating staff and resources across all clinics.
Patient Experience
Focusing on a smooth, welcoming experience for every patient.
Process Improvement
Refining processes to support efficient, quality care.
Appointment Systems
Ensuring appointment systems run smoothly for patients and staff.
Escalated Enquiries
A point of contact for more complex patient enquiries or concerns.
Please contact the clinic if you are unsure which appointment type is most suitable for your concern.
Smith Street Medical Centre Locations
Visit any of our welcoming clinics for general practice and family care.
Lizzie
Availability
Please contact the clinic for current reception hours.
Clinics
Charlestown
28 Smith St, Charlestown NSW 2290
Related services
- Women's Health
- Children's Health
- Health Assessments
- Telehealth
Related Services
Smith Street Medical Centre Charlestown offers a range of services that may support your broader healthcare needs.
Mental Health Care Plans
GP support for mental health care planning where appropriate.
Health Assessments
Preventive health checks to review risks and long-term wellbeing.
Quick Consults
Focused GP appointments for simple scripts, referrals and follow-ups.
Telehealth Appointments
Phone or video appointments may suit selected existing patients.
Work Injury
The clinic supports work-related injury appointments and documentation.
Immunisation
Vaccination support for eligible patients and routine health needs.
Skin Cancer Checks
Smith Street Medical offers skin checks through selected doctors.
Meet the Rest of Our Patient Support Team
Frequently Asked Questions
Helpful information about booking, availability and what to expect.
Lizzie oversees the smooth running of all Smith Street Medical Centre clinics, coordinating staff, resources and processes to support quality patient care.
Lizzie oversees operations across our Charlestown, Kotara and Gungahlin clinics.
Yes, our reception team can arrange for you to speak with the Operations Manager if you have a concern or feedback.
You can call Smith Street Medical Centre on (02) 4943 3066 or visit reception during opening hours.
We welcome feedback at any time. You can speak with our reception team, ask to speak with Lizzie, or contact us through our website.
Yes. Our clinics operate as mixed billing practices. Fees can depend on appointment type, Medicare eligibility and concession status.
Please bring your Medicare card, concession card if relevant, and any referral or care plan relevant to your visit.
For urgent or emergency medical attention, call 000 or visit the nearest emergency department.
Friendly, Professional Service
Clear Communication
Health concerns and next steps are explained in a practical, easy-to-understand way.
Collaborative Care
Preventive Health Focus
Care that supports prevention, early advice and long-term wellbeing.