- 28 Smith St, Charlestown NSW 2290
- 1A Kullaiba Rd, Kotara NSW 2289
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Smith Street Medical Centre
Operations Manager at Smith Street Medical Centre
Operations Manager
Extensive business administration experience across a range of industries
Operations management, people and culture, business systems, strategic planning and organisational development
Bachelor of Arts (Communication Studies) Master of Business Master of Digital Media
Lizzie joined Smith Street Medical Centre in 2023 as Practice Manager and has since progressed to the role of Operations Manager.
Her role encompasses a broad range of responsibilities, including human resources, finance, systems, business operations and strategic planning. She works closely with Smith Street Medical Centre’s clinical, administrative and management teams to help ensure the organisation operates efficiently while maintaining a strong focus on its people, patients and communities.
Lizzie also leads the management team, working closely with practice leaders to support consistent systems, processes and standards across Smith Street Medical Centre.
With extensive business administration experience across several industries, Lizzie has found her passion in healthcare management. She is a lifelong learner and holds a Bachelor of Arts in Communication Studies, a Master of Business and a Master of Digital Media.
Outside of work, Lizzie enjoys spending time with her family, shopping, karaoke, golf and attending live music.
Overseeing the day-to-day running of our clinics.
Coordinating staff and resources across all clinics.
Focusing on a smooth, welcoming experience for every patient.
Refining processes to support efficient, quality care.
Ensuring appointment systems run smoothly for patients and staff.
A point of contact for more complex patient enquiries or concerns.
Visit any of our welcoming clinics for general practice and family care.
Lizzie’s approach to operations management is practical, collaborative and people-focused. She works closely with teams across Smith Street Medical Centre to support well-organised practices and create an environment where staff have the systems and support they need to work effectively.
Working closely with clinical, administrative and management teams to keep communication clear and priorities aligned.
Supporting positive workplaces where team members feel valued and equipped to perform their roles effectively.
Looking for practical ways to strengthen systems, improve processes and make everyday operations more efficient.
Supporting management teams with systems and processes that help maintain consistent operational standards across Smith Street Medical Centre.
